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Reno Trades

Privacy Policy

Welcome to RENO TRADES, your trusted partner in building dreams in Melbourne, Australia. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you agree to the terms outlined in this policy.

Information We Collect:

We may collect personal information, including but not limited to:

Contact details (name, address, phone number, email)
Demographic information
Building project details
Communication history

How We Use Your Information:

We use your information for the following purposes:
Providing and managing our services
Personalising and improving your customer experience
Communicating with you about your projects, updates, and promotions
Ensuring compliance with legal and regulatory requirements
Processing payments and invoicing

Information Sharing:

We may share your information with:

Our team members involved in your project
Third-party service providers for specific tasks (e.g. subcontractors)
Legal and regulatory authorities when required
We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Security Measures:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices:

You have the right to:

Access and update your personal information
Opt-out of marketing communications
Request deletion of your account (subject to legal and contractual obligations)

Cookies and Tracking:
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from children.

Changes to the Privacy Policy:
We reserve the right to update our Privacy Policy. Any changes will be effective immediately upon posting the updated policy on our website.

Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at info@renotrades.com or 68/22 Dunn Cres, Dandenong 3175, Australia.

Thank you for choosing RENO TRADES PTY LTD. We are committed to protecting your privacy and providing you with the best possible service.